One Egg has delivered tremendous value in the relatively short time that we’ve engaged their services. After conducting an initial review of our account, Mark promptly identified a number of areas that could be improved. His recommendations (which were able to be quickly and effectively implemented) had gone undetected by previous SEM consultants. Mark demonstrates an excellent understanding of SEM and is proactive in his approach, continually suggesting refinements and new angles from which to explore the opportunity. His enthusiastic style is appreciated. The world of SEM can be an incredibly nebulous one from an outsider looking in; however, Mark provides us with a sense of comfort knowing that we are in trustworthy and highly knowledgeable hands. Mark takes the time to understand our business and objectives and has communicated clearly and closely at all times. Although we work in separate cities, Mark has always been accessible, responsive and quick to problem solve. I would highly recommend Mark – his technical expertise, coupled with clear communication and a constantly enquiring mind to find new solutions is the ideal combination.